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Community outreach & recruitment

Expanding access to clinical trials by bridging the gap between research and communities, particularly underserved populations. Lightship’s targeted, multi-channel recruitment model ensures diverse representation and efficient participant enrollment.

Building Trust, Driving Representation

Lightship actively partners with local communities to raise awareness, foster trust, and connect eligible participants with clinical trials. Through our dedicated community engagement team, we create meaningful change by:

  • Engaging directly with community leaders and organizations
  • Utilizing MRUs to bring research closer to participants
  • Providing culturally competent, multilingual support to build participant confidence.


Our centralized digital outreach strategy amplifies reach and ensures every participant is engaged and qualified.

Transforming Patient Engagement & Pre-Screening

Lightship’s end-to-end participant support ensures 100% follow-up within 24 hours, continuous engagement, and seamless pre-screening across digital, remote, and in-person channels.

3x More Patients

Access to 3x as many patients compared to traditional site referrals.

Diverse Engagement

>40% of leads are from under-represented backgrounds, promoting representation.

Faster Enrollment

Robust participant qualification and engagement reduces site burden.

Immediate Qualification

MRU-based pre-screening assessments allow for rapid qualification in a trusted setting

How it works

Our patient identification and qualification process ensure seamless pre-screening, personalized support, and rapid enrollment.

Participant Identification

We find and connect with representative populations through our multi-channel engagement approach, including:

  • Community events (health fairs, local partnerships)
  • Digital outreach (social media, targeted online communities)
  • Existing patient databases & referrals
  • Strategic partnerships with healthcare providers and advocacy groups

Pre-Screening & Qualification

We ensure each participant is carefully pre-screened through:

  • Online & remote screening led by coordinators
  • In-person MRU-based pre-screening with CLIA-waived point-of-care tests
  • Medical record review & investigator oversight
  • Study consent for qualified participants

Engagement & Referral

Once qualified, participants are referred to enrolling sites with:

  • Warm hand-offs ensuring continuity of experience
  • Secure data transfer for compliance and confidentiality
  • Sustained engagement to support retention
Case Study

Effective Community Engagement for a Rare-Disease Dermatology Study

Lightship partnered with a top 10 pharmaceutical company to enhance participant recruitment and pre-screening for a rare-disease dermatology study. With a focus on increasing awareness and making trials more accessible, Lightship leveraged a community-based approach to connect with the right individuals.

Key Outcomes:

  • 1M+ Individuals Reached: Lightship’s digital advertising campaign reached over 1 million people, driving awareness for the rare disease and the study.
  • 16,200+ Attendees Engaged: Through 36 community events, Lightship’s MRUs interacted with over 16,200 individuals, educating them on clinical research.
  • 108 Pre-Screened: At these events, 108 individuals were pre-screened for the study based on the inclusion/exclusion criteria, ensuring that only qualified candidates moved forward. 
  • 50% Referral Rate: Of those pre-screened, 50% were referred to study sites as pre-qualified participants, increasing the likelihood of successful enrollment.

Approach:

  • Pre-Event Advertising: Targeted digital ads promoted each community event, providing key information about the study and activities available at the event.
  • On-Site Engagement: Lightship’s MRUs provided a direct, hands-on experience, where staff engaged with attendees, provided materials, and helped those interested complete the pre-screening survey.

Integrated clinical trial services

Lightship offers flexible solutions to match your trial’s unique needs.

Decentralized Trial Services

Expanding trials beyond traditional sites

Hybrid Trial Services

Combining site-based and remote participation

Mobile Research Unit

Bringing research directly to communities

Mobile Nursing Services

Ensuring in-home patient support

Why Lightship?

Lightship prioritizes the success of each participant, driving meaningful results at every stage. Our approach ensures:

  • Connection with hard-to-reach populations in a trusted environment
  • Proven results with consistent delivery of qualified leads for improved enrolment
  • Continuous support to optimize outcomes for sites and participants
  • Personalized outreach strategies maximizing reach and meaningful interactions
  • Access to a nationwide network of highly skilled research professionals

Broaden your outreach efforts.

At Lightship, we believe in meeting participants where they are.

Let’s discuss how we can enhance access, choice, and equity in your clinical trial recruitment process.

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